
FREQUENTLY ASKED
QUESTIONS – WORKERS’ COMPENSATION
Q1. What is workers’ compensation?
Q3. What is considered an
on-the-job injury, illness and death claim?
Q4. If I’m injured on the job,
what should I do?
Q5. What happens if I can’t make
a report of my injury?
Q6. Are on-the-job accidents or
injuries investigated?
Q7. Are on-the-job injuries
covered if they are the result of the employee’s misconduct?
Q8. Are injuries resulting from
haste and inattentiveness covered?
Q9. What if I’m concerned about
my safety record?
Q11. Can I sue anyone for a work-related
injury?
Q12. How much will an attorney
charge to handle a workers’ compensation claim?
Q13. How can I jeopardize my
benefits?
Q15. Does the State Board of Workers’ Compensation investigate fraud?
Q16. May I go to my personal
physician for treatment for my on-the-job injury?
Q17. How will I identify the List
of Physicians?
Q18. What must I do if I need
emergency treatment?
Q19. What happens if I need
surgery?
Q20. What if the doctor says that
I need a MRI or CT scan?
Q21. What if I need physical
therapy?
Q23. If the physician prescribes
medicines for me, what do I do?
Q24. Are there any expenses that I
incur that will be reimbursed to me?
Q25. How long do reimbursements take?
Q26. What will happen if I’m
unable to work because of my on-the-job injury?
Q27. What if I can’t perform my
regular job and another job is not available?
Q28. What happens if my disability
becomes permanent?
Q29. What income benefits are
available under the Workers’ Compensation Program?
Q31. Can I be compensated for
occupational related diseases?
Q32. What happens if I re-injure a
pre-existing condition or injury?
Q33. Can I be compensated for a
repetitive motion injury?
Q34. What is a catastrophic
injury?
Q35. Are heart attacks and strokes covered under workers’ compensation?
QUESTION REGARDING TIME
LIMITS/FILING CLAIMS
Q36. What if my employer or
workers’ compensation administrator denies my claim?
Q39. When is my
claim officially closed?
Q1. What is
workers’ compensation?
Workers’
compensation is a benefits program created by state law that provides medical,
rehabilitation, income, death and other benefits to employees and dependents
due to injury, illness and death resulting from a compensable work-related
claim covered by the law.
Workers’
compensation coverage begins the first day of employment. Employers with three
or more employees are required by law to provide coverage.
Q3. What is
considered an on-the-job injury, illness and death claim?
Any
injury, illness or death arising out of and in the course of employment is by
definition a compensable work-related claim. This means if employees are
injured while performing assigned job duties during assigned work hours, they
are covered under the workers’ compensation program. Injuries sustained while
engaging in unassigned duties, during lunch and breaks, are not covered. In
addition, injuries that occur during an employee’s normal commute to and from
work are not covered.
Q4. If I’m
injured on the job, what should I do?
You
should IMMEDIATELY report your injury to your employer. Obtain and fill out the
paperwork required by your company and forward to the appropriate organization
for processing. Be as specific as possible when reporting your injury. If
anyone witnessed your accident, inform your employer of such a witness. Prompt
notification will enable your company to begin your benefits in a timely
manner.
Q5. What
happens if I can’t make a report of my injury?
If
your injury is such that you are unable to make a report, you will be provided
immediate medical assistance and a report will be made for you. Others
reporting the injury should also be as specific as possible when reporting the
accident and the report should be turned over to the employer as soon as
possible.
Q6. Are
on-the-job accidents or injuries investigated?
Yes.
Your employer and/or the company responsible for handling workers’ compensation
claims generally investigate on-the-job accidents and injuries. Investigations
are necessary to determine why and how the injury occurred, and to implement
policies and procedures to make the workplace safer.
Q7. Are
on-the-job injuries covered if they are the result of the employee’s
misconduct?
No.
Workers’ compensation does not provide benefits for an injury or accident
resulting from an employee’s willful misconduct (i.e., fighting, horseplay, willful act of third party for personal reasons, injuries
related to alcohol or drug abuse.)
Q8. Are
injuries resulting from haste and inattentiveness covered?
Yes.
These types of injuries would be covered under the workers’ compensation
program. However, employees are encouraged to follow company policies and
safety rules and my subject themselves to company discipline if these rules are
not adhered to.
Q9. What if
I’m concerned about my safety record?
Many
companies have established safety programs to encourage employees to be safety
conscious when performing their job duties. These programs usually offer certain
awards to employees. Employees do not like to be responsible for causing their
work group to miss safety goals. However, failure to report injuries because of
safety programs could result in long-term consequences for the employee, as
well as out-of-pocket medical expenses.
No.
Workers’ compensation is the “exclusive remedy” a worker has against his/her
employer for damages resulting from an on-the-job injury.
Q11. Can I
sue anyone for a work-related injury?
If
your injury was caused by the negligence of a third party other than another
person who is also an employee of the company for which you work, you may have
the right to sue that party. If you sue and receive a dollar awarded, your
employer may have a right to recover some or all of the cost expended in your
workers’ compensation claim. This is known as a subrogation lien. The lien
would only be recoverable after you had been fully compensated for your loss
resulting from your on-the-job injury.
Q12. How much
will an attorney charge to handle a workers’ compensation claim?
Most
workers’ compensation claims can be handled without having to hire an attorney.
However, if you feel that an attorney is needed, the Workers’ Compensation
Statute limits the attorney’s fees to a maximum of 25% of income benefits
received, not to exceed 400 weeks of benefits. Another way many attorneys
handle fees would be 25% of the lump sum settlement you receive at the
conclusion of your claim. In addition, you may be responsible for paying any
expenses associated with the pursuit of your claim. These expenses are normally deducted from any
lump sum settlement you receive.
·
Failure to
report injuries promptly.
·
Failure to
cooperate with employer and authorized treating physician regarding medical
evaluations, treatment, rehabilitation services and claim investigation.
·
Refusal to
return to suitable employment.
·
Working
elsewhere while receiving temporary total disability benefits.
·
Submittal of
fraudulent information.
·
Refusal to take
a drug test.
·
Refusal to
submit to a medical examination by the authorized treating physician, at
reasonable times.
Yes.
For instance, benefits are not payable if you are injured while engaged in
willful misconduct or if your injury is due to intoxication from marijuana,
alcohol or misuses of controlled substances.
Q15. Does the
State Board of Workers’ Compensation investigate fraud?
Yes.
The Board has an Enforcement Division that investigates allegations of fraud.
The Board also has authority to assess civil penalties of up to $10,000 for
violations of fraud.
Q16. May I go
to my personal physician for treatment for my on-the-job injury?
No.
The law requires that you select from a list of physicians posted by your
company in a prominent location. In addition, the law requires that you are
informed of this list and understand its function. One of the following
referral methods may be used.
Panel
of Physicians – This must contain at
least six qualified physicians. The makeup of the panel must include one
orthopedic surgeon, a minority physician and four other properly qualified
physicians.
Conformed
Panel – This must include at least
ten qualified physicians.
Workers’
Compensation Managed Care Organization (WC/MCO) – A WC/MCO offers a much larger choice of treating
physicians from many disciplines. The WC/MCO must be approved by the State
Board of Workers’ Compensation.
If
you are dissatisfied with your first selection of physicians, you may make one
change to another physician from the posted list. Any further change of
physician will require concurrence of your company and/or the workers’
compensation administrator.
Should
you choose to go to a doctor not on the approved list, this is considered
unauthorized treatment and your employer will not be responsible for the cost
associated with this medical care. In addition, most health insurance policies
will not pay for the medical treatment associated with an on-the-job injury.
The
list of physicians will be printed on a 8.5’ x 14
piece of paper titled “OFFICIAL NOTICE, This business operates under the
Georgia Workers’ Compensation Law.” It will contain the name, specialty,
address and phone number of the authorized physicians.
Q18. What
must I do if I need emergency treatment?
In
a true emergency situation, you may get temporary medical care from the nearest
emergency location available. Once the emergency is over, however, you must
continue your care by selecting a doctor from the list of physicians provided
by your employer.
Prior
to scheduling any major surgical procedures for an on-the-job injury, except in
the case of an emergency, your doctor will notify your employer or workers’
compensation provider. Once your employer has been contacted, the appropriate
workers’ compensation professional will work with your physician and/or his/her
medical staff to ensure that all the necessary arrangements are made.
Q20. What if
the doctor says that I need a MRI or CT scan?
Your
authorized treating physician will arrange for these tests. Feel free to ask
your physician what the test is for and why you need it.
Your
authorized treating physician will refer you to a physical therapy provider.
No.
Your physician’s bills and reasonable medical bills are covered if a physician
authorized by your employer treats you. All medical charges are paid according
to the Georgia State Fee Schedule. If your medical
provider charges above the Fee Schedule, the charges will be reduced to the Fee
Schedule and that amount will be paid. YOU ARE NOT RESPONSIBLE FOR CHARGES
ABOVE THE FEE SCHEDULE; however, if you are billed for those costs, contact
your employer or workers’ compensation provider to assist in getting the
charges corrected.
Q23. If the
physician prescribes medicines for me, what do I do?
Prescription
drugs are covered under workers’ compensation. Check with your employer or
workers’ compensation administrator to see if they have any special procedures
in place for obtaining prescription drugs. If no special arrangements have been
made, you may have to pay for the prescription and submit the bill to your
employer for reimbursement.
Q24. Are
there any expenses that I incur that will be reimbursed to me?
The
Workers’ Compensation Statute provides for reimbursement of certain reasonable
personal expenses incurred to obtain medical treatment. This includes such
things as mileage, meals, lodging and other expenses, in limited instances, that are deemed necessary and appropriate in
order to ensure you receive quality medical care. You should check with your
workers’ compensation professionals before incurring expenses.
Approved
expenses will be reimbursed within 30 days of submission as required by the
Workers’ Compensation Statute. However, most carriers process reimbursements in
less time. If reimbursements are not paid within thirty (30) days of receipt of
documentation requesting reimbursement, penalties will be added, in addition to
the reimbursement amount.
Q26. What
will happen if I’m unable to work because of my on-the-job injury?
You
are entitled to receive weekly temporary total disability benefits if you miss
more than seven days from work. Only if you are out more than 21 consecutive
days due to your injury will you be paid for the first seven days. Your first
check should be mailed to you within 21 days after the first day of disability.
You will receive two-thirds of your average weekly wage, but not more than the
maximum rate provided by the Workers’ Compensation act at the time of your
injury. Your authorized treating physician must verify your disability and
absence from work.
Q27. What if
I can’t perform my regular job and another job is not available?
You
would be eligible to receive temporary total disability benefits if you are
unable to work due to your on-the-job injury. You should consult with your
employer regarding possible vocational rehabilitation opportunities.
Q28. What
happens if my disability becomes permanent?
If
your authorized treating physician determines you have suffered a permanent
disability, you would be entitled to receive temporary total disability
benefits for as long as you remain disabled. If you are not able to work, you
would begin receiving a weekly income benefit based on the permanent disability
rating given to you by your authorized treating physician. (See next question –
PERMANENT PARTIAL DISABILITY). The benefit would be paid to you regardless of
your wage rate or total income.
Q29. What
income benefits are available under the Workers’ Compensation Program?
The
Workers’ Compensation Statute provides four basic income benefits. The maximum
amount of weekly workers’ compensation benefits an employee can receive from an
on-the-job injury, illness or death depends on the workers’ compensation rate
at the time of the injury and the employee’s average weekly wage.
Temporary
Total Disability Benefits – This
benefit is payable to an employee who is injured on the job and unable to work
as determined by the authorized treating physician. The amount is two-thirds of
the employee’s average weekly wage at the time of the injury, not to exceed the
maximum amount allowed under the law. For non-catastrophic injuries, there is a
limit of 400 weeks of benefits from the date of injury if the injury occurred
on or after July 1, 1992. For catastrophic claims, benefits are unlimited.
Temporary
Partial Disability Benefits – This
benefit is payable to an employee when he/she returns to work in a job paying
less as a result of the on-the-job accident. These benefits are payable for up
to 350 weeks from the date of injury. This lost wage amount is two-thirds of
the difference between the employee’s average weekly wage before and after the
injury. The maximum amount payable cannot exceed the maximum allowed under the
law.
Permanent
Partial Disability Benefits – This
benefit is payable to the employee for a permanent disability resulting from an
on-the-job injury. It is payable based upon a percentage given by your
authorized treating physician in accordance with current AMA Guidelines. The
percentage is calculated by a formula that contains the number of weeks
assigned by the State Board (x) the percentage rating (x) the temporary total
disability rate. Not all injuries result in ratings assigned by a physician.
Death
Benefits – This benefit is payable
to eligible dependents (i.e., dependent spouse, minor children) of an employee
whose on-the-job injuries result in death. This benefit is payable at the rate
of two-thirds of the deceased employee’s average weekly wage at the time of the
accident not to exceed the maximum allowed under the law for all eligible
dependents. Funeral expenses are payable up to the maximum allowed under the
law at the time of the injury.
Benefits
cannot be combined. Only one type of benefit is payable at a time.
Your
employer will try to place you in a job that meets the limitations placed on
you by your physician. However, if a light-duty job is not available and you
remain out of work in a light-duty status for 52 consecutive weeks or, if
periods of disability are interrupted, a maximum of 78 total calendar weeks,
your income benefits will be reduced automatically by law from temporary total
disability benefits to the maximum eligible temporary partial disability
benefit.
If
you are given a light-duty release and a light-duty job is available, your
employer will expect you to return to work. The Workers’ Compensation Statute
provides for a 15-working day “grace period.” This allows an employee to
attempt to perform a light-duty job without fear of losing benefits if they are
unable to perform the job duties.
Q31. Can I be
compensated for occupational related diseases?
Yes.
If your disease meets certain tests imposed by law, you can be compensated.
There must be a causal relationship between your employment and the disease. It
cannot be a disease that is an ordinary disease of life to which others are
exposed.
Q32. What happens
if I re-injure a pre-existing condition or injury?
The
Workers’ Compensation Act limits the extent to which an aggravation of a
pre-existing condition or injury is compensable. An aggravation of an
on-the-job injury is compensable while the aggravation is the cause of the
disability. Once the aggravation resolves and you return to the pre-injury
condition, the claim will no longer be compensable.
Q33. Can I be
compensated for a repetitive motion injury?
Yes.
Repetitive motion injuries are compensable if they arise out of and in the
course of employment.
Catastrophic
injuries are extremely severe injuries, (i.e., loss of limbs, severe burns,
etc.). Your employer is required to appoint a rehabilitation supplier who has
expertise in handling catastrophic claims. This person would assist you in
managing your medical care as well as any other assistance you might need in
the recovery period following the accident. You will be entitled to temporary
total disability benefits for as long as you remain unable to work. Once you
have returned to work, the temporary total disability benefits will cease. If
you are placed in a lower paying job, you will begin receiving temporary
partial disability benefits. After those benefits have been paid, you will
begin receiving permanent partial disability benefits.
Q35. Are
heart attacks and strokes covered under workers’ compensation?
Heart
attacks and strokes are not considered injuries under workers’ compensation
unless it is shown by a preponderance of competent and credible evidence, which
shall include medical evidence, that the condition was attributable to the
performance of the usual work of employment.
QUESTIONS
REGARDING TIME LIMITS/FILING CLAIMS
Q36. What if
my employer or workers’ compensation administrator denies my claim?
If
your claim is denied, you will be notified of the reason for the denial. You
have the right to request a hearing from the State Board of Workers’
Compensation if you disagree with the denial of your claim. A claim with the
State Board of Workers’ Compensation is outlined on the back of the Workers’
Compensation form titled “Employer’s First Report of Injury” (WC-1).
After
properly reporting the injury, you have one year from the date of the injury to
file a claim. If you received remedial treatment from your employer for the
injury, you have one year from the date of treatment to file a claim for
workers’ compensation benefits. If you received weekly income benefits as a
result of the on-the-job injury, you have two years from the date of your last
payment of weekly income benefits to file a claim.
In
the case of an occupational disease claim, you have one year from the date you
became aware of your disease or, in the exercise of reasonable diligence,
should have known of the relationship between your disability and its
relationship to your employment. No claim for an occupational disease may be
filed after seven years from the last date you were exposed to the employment
hazards related to your disease. However, for the diseases asbestosis or
mesothelioma related to exposure to asbestos, you have one year from the date
of first disablement after diagnosis to file a claim.
Yes.
You can go back to your authorized treating physician and receive treatment in
accordance with the established guidelines set by the State Board of Workers’
Compensation as outlined above.
When
appropriate benefits have been paid, or once a settlement agreement is reached
by all parties and approved by the State Board of Workers’ Compensation and a
monetary amount is paid to you or your dependents, your claim is closed. Note
that not all claims are closed. Some claims, due to the nature of the injury,
remain open until the statute of limitations runs, or until the injured’s
death, whichever occurs first.
Information
provided by Georgia
State Board of Workers’ Compensation.
Contact: Kathleen S.
Grantham, Esq.
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Grantham
Law Office
403½ S.
Pleasant Hill Rd.
Warner
Robins, Georgia 31088
(478)
923-0300